Delivery
At the moment we are only able to ship to Mainland U.K.
We hope to be able to ship internationally in the future, so if you are based outside the U.K please follow us on
our Instagram page to keep up to date.
We endeavour to send out your product as soon as possible. Most products are made to order so please allow up to a working week before dispatch.
Personalised items may also incur a slight delay also, to allow for the engraving.
All our products are sent via tracked courier services & tracking will be sent through to you email address, so you can have control of your delivery.
If you have an urgent order please contact tailorspress@outlook.com to discuss the possible accommodation for your request.
Returns
If you are unsatisfied with your product please contact Tailors Press within 30 days of receipt of product.
You can return your product for store credit, product exchange, or a refund to the original payment method.
Please note the following are exempt from refunds or exchanges
- Goods that have been personalised.
- Goods that were classed as “seconds” as their imperfections were stated at point of sale.
To initiate your return
- Contact tailorpress@outlook.com
- Attach proof of purchase.
Reason for return.
Request for credit, exchange or refund.
Good must have no visible signs of use, and be re-packaged carefully to ensure no damage on the return journey. The customer is responsible for the cost of returning the product
